This privacy policy explains how Mediwego, a product of Zeqon Technologies Pvt. Ltd. (“Mediwego”, “we”, “us”), handles personal information collected through this website, www.mediwego.com. We process personal data in line with applicable Indian law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
Information we collect on this website
When you fill in a demo or contact form, we collect the details you choose to give us, such as:
- Your name, mobile number and email address
- Your hospital or clinic name, type and city
- Any message you write to us
Like most websites, our hosting provider may also record basic technical information such as your IP address, browser type and the pages you visit, for security and performance.
How we use your information
- To respond to your enquiry and arrange a demo
- To share information about Mediwego that you asked for
- To provide support if you are a customer
- To keep this website secure and working properly
We do not sell or rent your personal information to anyone.
Patient data inside the Mediwego software
Patient and hospital records entered into the Mediwego software (console.mediwego.com) belong to the hospital or clinic using it. We process that data only on the hospital’s behalf and according to our agreement with them. This website policy does not change those terms.
Sharing with third parties
We share information only with service providers who help us run this website and our business, such as our hosting and email providers, and only as needed for that purpose. If you contact us on WhatsApp, WhatsApp’s own privacy policy also applies. We may disclose information if required by law.
Cookies and fonts
This website does not use advertising or tracking cookies. It loads fonts from Google Fonts, which may receive your IP address when the page loads.
How long we keep information
We keep enquiry details only as long as needed to respond to you and for reasonable business records, after which they are deleted.
Your rights
You can ask us to access, correct or delete the personal information you have shared with us, or withdraw your consent to being contacted, at any time. Write to us at the email below and we will respond within a reasonable time.
Security
We take reasonable technical and organisational steps to protect your information. No method of transmission over the internet is completely secure, but we work to keep your data safe.
Contact and grievances
For any privacy question, request or complaint, contact us at support@mediwego.com or call +91 82109 20357.
Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page with the date it was last updated.